Policy Effective: January 19 2026
Metal Roof Masters Brooklyn | 2221 63rd St, Brooklyn, NY 11204 | (347) 765-1551
What gets collected?
Names, addresses, phone numbers, emails—anything submitted through forms. Also: IP addresses, browser specifications, device types, page views, timestamps, referring sites.
How does collection happen?
Forms require manual input. Server logs capture technical data automatically. Cookies store information locally on devices.
What are cookies exactly?
Small text files. Not programs or executables. Store preferences, session data, analytics identifiers. Three types: session (temporary), persistent (long-term), functional (feature-enabling).
Can cookies be disabled?
Yes. Browser settings control acceptance. Blocking may break certain features.
Why collect anything at all?
Responding to inquiries requires contact methods. Estimates need project details. Appointments demand scheduling information. Record keeping enables service continuity. Analytics improve site usability.
Who else sees this data?
Hosting providers (servers). Email platforms (communications). Payment processors (transactions). CRM vendors (customer management). All bound by confidentiality contracts.
Does the company sell information?
No. Never has, never will.
What about legal demands?
Subpoenas get complied with. Court orders followed. Government investigations accommodated as required by law.
What if the business gets sold?
Customer records transfer with business assets.
How secure is everything?
SSL encryption protects transmissions. Access controls limit who sees what. Regular security audits identify vulnerabilities. Staff training reinforces protocols. Perfect security: impossible. Reasonable security: implemented.
What if there’s a breach?
Notification procedures follow legal requirements. Remediation actions get taken.
How long does data stick around?
As long as necessary for business purposes or legal requirements. Then: secure deletion.
Can someone see what’s on file about them?
Yes. Submit request, receive response within 30 days.
What if information is wrong?
Request correction. Verification may be required. Updates processed promptly.
Can someone demand deletion?
Yes, subject to legal retention requirements and legitimate business needs.
How does opt-out work for marketing?
Click unsubscribe links in emails. Call directly. Submit written request. Immediate processing.
Do marketing opt-outs affect service messages?
No. Appointment confirmations, invoices, service updates continue regardless.
What about external websites linked here?
Independent policies govern those sites. No responsibility assumed for their practices.
Does this policy ever change?
Possibly. Updates posted here with new dates. Material changes may trigger email notifications.
What happens if someone keeps using the site after changes?
Constitutes acceptance of revised terms.
What are the legal disclaimers?
Site provided “as is.” No warranties. Liability limited to direct damages only. Disputes governed by New York law, resolved in Brooklyn courts. Invalid provisions severed.
Does anyone need to defend the company legally?
Yes—users indemnify against claims arising from their violations of this policy or applicable law.
How can someone get privacy questions answered?
Call (347) 765-1551. Visit 2221 63rd St, Brooklyn. Email through site contact form.
What’s the response timeframe?
Simple inquiries: days. Complex requests: up to 30 days.
Is this policy the whole agreement on privacy?
Yes, together with terms of service.
