Introduction
Metal Roof Masters is committed to protecting the privacy of everyone who visits our website at https://metalroofmastersbrooklyn.com/. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. We keep our practices straightforward – we do not sell your data, and we do not share it with outside parties for their own commercial use.
1. Information We Collect
We collect information in two ways – through what you voluntarily share with us and through data gathered automatically when you browse our Site.
Information you provide directly includes your name, phone number, email address, and any details about your property or metal roofing project that you include when submitting a contact or estimate request through our Site.
Information collected automatically includes general browsing data such as the pages you visit, how long you spend on each page, the device and browser you are using, your approximate location based on your IP address, and how you arrived at our Site. This data is collected in an anonymized and aggregated form and cannot be used to personally identify you.
2. Contact Form Submissions
Our Site includes a contact form that allows visitors to request a metal roofing estimate or get in touch with our team. When you submit this form, the information you provide is sent directly to us and used only to respond to your inquiry, coordinate an estimate appointment, or follow up on your project.
We do not share your contact form submissions with outside marketing companies. We do not use your information to build advertising profiles. We do not add you to any mailing list without your explicit knowledge and consent. If we ever feel a referral to another contractor might benefit your situation, we will always ask before passing along any of your details.
3. Cookies
Our Site may use cookies – small text files stored in your browser – to support basic Site functionality and to help us understand how visitors interact with our content. The cookies we use fall into two categories.
Essential cookies are required for the Site to function properly. They enable basic navigation and form submission and cannot be turned off without affecting your ability to use the Site.
Analytics cookies collect anonymized data about how visitors use our Site, such as which pages are most visited and how people navigate between sections. This information helps us improve the Site over time.
You can control or disable cookies at any time through your browser settings. Disabling analytics cookies will not affect your ability to browse our content or reach out to our team.
4. Analytics
We use Google Analytics to collect aggregated, anonymized data about how visitors interact with our Site. This helps us understand traffic patterns, identify popular content, and make informed improvements to the user experience. Google Analytics does not give us access to personally identifiable information about individual visitors.
If you prefer to opt out of Google Analytics data collection, you can do so using the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information about how Google handles data, visit https://policies.google.com/privacy.
5. How We Use Your Information
We use the information we collect solely for the following purposes. We use it to respond to estimate requests and general inquiries submitted through our Site, to schedule and coordinate on-site assessments and roofing appointments in Brooklyn, to communicate updates or follow-up information about your project, to analyze and improve our website content and performance, and to meet any legal or regulatory requirements applicable under New York State law.
We will not use your information to contact you with unsolicited promotions, and we will never sell, rent, or trade your personal data with any third party.
6. Data Security
We take the protection of your personal information seriously and apply reasonable technical and organizational measures to safeguard it from unauthorized access, misuse, or accidental loss. Access to your data within our organization is limited to team members who need it to assist with your project.
While we do everything practically possible to protect your information, we want to be transparent that no internet-based system can guarantee complete security. If you have concerns about sharing information online, you are always welcome to contact us by phone at (347) 765-1551.
7. Third-Party Services
Our Site may integrate with or link to third-party services including Google Analytics for traffic analysis, Google Maps for directions and location, and customer review platforms. These services are governed by their own privacy policies and terms. Metal Roof Masters does not control how these third parties collect or handle data, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party platform you interact with through our Site.
8. Your Privacy Rights
You have the right to know what personal information we hold about you and to request a summary of it at any time. You may ask us to correct any inaccurate or outdated information we have on file. You may request that we permanently delete your personal data from our records. You may also withdraw consent for any optional communications from Metal Roof Masters at any time.
To make any of these requests, please contact us using the details provided in the final section of this policy. We will respond to your request promptly and without unnecessary delay.
9. Data Retention
We retain your contact information and project-related correspondence only for as long as necessary – generally through the completion of your project and a reasonable follow-up period to address any questions or service matters that may arise afterward. We do not hold onto personal data beyond what is needed for these purposes.
If you would like your information removed from our records sooner, simply contact us and we will honor your request without delay.
10. Children’s Privacy
This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted information through our Site, please notify us immediately and we will delete the relevant data as quickly as possible.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable laws. Any revisions will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us directly.
Metal Roof Masters
2221 63rd St, Brooklyn, NY 11204
Phone: (347) 765-1551